The program consists of 13 awards in total. You can nominate yourself or a business/individual now.

  • category 1 – customer service award

    This is your opportunity to shine in the area of Customer Service. Nomination forms should be handed out to your customers or employees who may nominate you.

    The Customer Service Awards are represented in three areas:

    Professional Services – Customer Service of the Year

    Trade Services – Customer Service of the Year

    Retail Services – Customer Service of the Year

    The winner in each category will be awarded a $1,500 prize courtesy of WDEA Employment. Each winner will also receive a personalised plaque.

    Judging Criteria:

    Nominations are received from customers who have experienced excellence service and have taken the time to show their appreciation, by submitting their thoughts in writing and nominating a person for this award.

    This award is judged by independent judges who take into consideration the comments received and general feedback on the nominee’s delivery of excellent service.

    See the finalists

  • category 2 – business awards

    Business owners, clients and customers can nominate your business for the relevant Business Award category below. The Business Awards are represented in three areas:

    WIN Television – Professional Service of the Year

    The Adviser – Trade Service of the Year

    95.3SR Triple M – Retailer of the Year

    Each Business Award Winner will be awarded a $3,000 combined media business profile, courtesy of 95. 3 Triple M, WIN Television and The Adviser (Conditions Apply). Each winner will also receive a personalised plaque.

    Judging Criteria:

    Businesses are invited to nominate themselves, or may have been nominated by their peers.

    This award consists of three categories:  businesses with 1–5 employees, businesses with 6-15 employees and  businesses with16 plus employees.

    Nominees for these awards are judged on a rigorous 25 point score card during an interview process by two of the judging panel.

    Some of the key best practice business factors used in the judging process will include – management skills, product and service knowledge, and customer satisfaction.

    See the finalists

  • category 3 – visitor experience of the year

    The Visitor Experience of the Year is designed to encompass the local tourism and visitor industry and enables any business providing an exceptional “visitor experience” to nominate including , but not limited to, hospitality, accommodation, tour operator, and attractions. The prize for this category will include:

    $1,500 and a professional development component of  $1,000 for business planning services to assist in the development and progress of the winner into the RACV tourism awards.  Should the winner not fit within the Tourism awards categories Attraction, tour/Transport or Accommodation the winner will be provided with the equivalent value of business planning services.

    The awards are a great opportunity for local businesses to obtain recognition for excellence in supporting the visitor economy in our region.  The winner will also receive a personalised plaque courtesy of Tourism Greater Shepparton and Greater Shepparton City Council.

    Judging Criteria:

    Nominations for this award are received from happy customers who have enjoyed an exceptional “visitor experience” whilst visiting the nominee’s premises.

    Judging is based on Tourism Excellence, Business Planning, Marketing, Customer Service and Sustainability.

    See the finalists

  • category 4 – best new business award (under 2 years’ operation)

    The Best New Business Award is presented to a new business, which has been in operation for less than 2 years. This award recognises operators new to business who have demonstrated good business practices in starting, setting up and growing their business for success.

    The winner will receive a $2,500 cash prize courtesy of the Greater Shepparton Business Centre. The winner will also receive a personalised plaque.

    Judging Criteria:

    The Best New Business Award is presented to a new business who has been in operation for less than 2 years.

    Judgement will be based on operators who have demonstrated good business practices in starting, setting up and growing their business for success.

    See the finalists

  • category 5 – best marketing/advertising campaign award (last 2 years)

    The Best Marketing/Advertising Award is a new category to encourage creative and demonstrably effective

    marketing. This award recognises business achievements in reaching rural and regional consumers with modern

    and traditional marketing techniques.

    The winner will receive a $2,500 cash prize courtesy of Shepparton Show Me and a personalised plaque.

    Judging Criteria:

    Businesses are invited to nominate themselves, or may have been nominated by their peers.This award recognises business achievements in reaching rural and regional consumers with modern and traditional marketing techniques.

    Judging is based on creativity, originality and strategy of nominated advertising or marketing campaign, with additional marks for inclusion of social media.

    See the finalists

  • category 6 – entrepreneur of the year award (minimum 1 year operation)

    The Entrepreneur of the Year Award recognises an individual or small group who have demonstrated excellence and innovation in enterprise. Judgement will be based on vision, creativity and entrepreneurial spirit.

    The winner will receive a plaque courtesy of Victorian Chamber of Commerce and Industry.

    Judging Criteria:

    The Entrepreneur of the Year Award recognises an individual or small group who have demonstrated excellence and innovation in enterprise.

    Judgement will be based on vision, creativity, commercial viability and entrepreneurial spirit.

    See the finalists

  • category 7 – apprentice/trainee of the year award

    The Apprentice/Trainee of the Year Award recognise’s the overall performance in training, approach to the job and skills growth.

    Winner will receive a prize of $2,500  courtesy of  GO TAFE and a personalised plaque.

    Judging Criteria:

    An apprentice or trainee can be nominated in various ways – by their employer, their training facilitator, work colleagues and/or their customers.

    Nominees for these awards are judged during an interview process, on a set criteria which includes their job performance; personal qualities,  planning and goal setting.

    See the finalists

  • category 8 – gv healthy workplace of the year award

    This award recognises where employers and employees, together with a supportive workplace environment, work in partnership to create and sustain good health.

    The winner will receive a prize of $2,500 courtesy of GV Health.

    The winner will also receive a personalised plaque.

    Judging Criteria:

    This award recognises where employers and employees, together with a supportive workplace environment, work in partnership to create and sustain good health.

    Judgement will be based on workplaces showing they provide health and wellbeing strategies, awareness of mental health, healthy workplace practices and healthy employee morale.

    See the finalists

  • category 9 – young professional of the year award

    This award recognises an individual who has demonstrated excellence in enterprise, vision, innovation and community engagement. Under 30 years of age.

    The winner will receive a prize of $2,500 courtesy of La Trobe University.

    The winner will also receive a personalised plaque.

    Judging Criteria:

    The Young Professional of the Year recognises an individual who has demonstrated excellence and innovation in his/her profession.

    Judgement will be based on an individual who has demonstrated excellence in enterprise, vision, innovation and community engagement.

    See the finalists

  • category 10 – hall of fame

    A business will be selected by the Shepparton Chamber of Commerce and Industry in recognition of outstanding Customer Service and Business Excellence as a Chamber Member, since joining and being a continuous member over a period of years.

    The winner will receive a perpetual trophy and framed Hall of Fame certificate.